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How can I purchase tickets or register for an event?

Online at breckcreate.org
24 hours a day, 7 days a week

By phone 970 547 3100
Tu - Sun 10am - 5pm

In person at the Old Masonic Hall Ticket Office + Gallery
136 S Main St., Breckenridge, CO
10am - 5pm Tu - Sun

In person at the Riverwalk Center
150 W Adams Ave., Breckenridge, CO
Event days only, 3 hours before start time until 30 minutes after the event begins

In person at the Breckenridge Theater
121 S. Ridge Street, Breckenridge, CO
Event days only, 60 minutes before start time until 30 minutes after the event begins

In person at the Breckenridge Welcome Center
203 S Main St., Breckenridge, CO
9am - 5pm Mon - Sun

Do I have to purchase a ticket for my child?

For Breck Create produced events, children 2 years old and under do not require a ticket to attend. This will vary for third party produced events. If the event is reserved seating, the child will not have a seat and will need to sit on the lap of a ticketholder. If the child needs a seat, then a ticket must be purchased.

What are the service fees?

For online and phone orders, there is a $2 to $8 per ticket service fee. There is no service fee for in-person orders.

What forms of payment does Breck Create accept?

The Ticket Office accepts American Express, Discover, Visa, MasterCard and cash. In addition, PayPal may be used for online purchases. Tickets will not be held without payment.

What is your event and/or class cancellation policy?

All ticket sales are final. However, due to the nature of the arts, programs and artists are subject to change. Refunds are given if it is necessary for Breck Create to cancel an event or class for any reason. Patrons/students will be notified via the email address provided at time of purchase/registration and offered a refund.

For classes/workshops, subject to availability, you may exchange your class registration for a different class if requested at least 24-hours in advance. You will be charged a $5 dollar exchange fee per registration. The value of your class registration will be applied to your new registration. Please contact the Ticket Office for more information at 970 547 3100 or ticketoffice@breckcreate.org.

How do I find a specific event or class?

Use any of the following ways to find a specific event or class:
• Use the event calendar - the event calendar can be viewed by events or date and can be filtered via event type, event series or partners, art form, target audience, resident company, location or venue, and also special feature (such as bilingual). If you’re planning a visit Breckenridge, you can also search by entering a specific date range.
• Search bar - for example, you could type the class or event name, class topic or performer name into the search box to receive a list of results.

I’m a member, how do I receive my member pricing on classes/workshops?

Log in to your account before selecting the desired class/workshop. Once logged in, the correct member pricing will automatically appear for the class. If the pricing does not display correctly, please verify your membership did not expire. This can be found under ‘My Account’ – ‘Memberships’. If further assistance is needed, contact the ticket office at 970 547 3100 or send us an email.

I forgot my password. How do I retrieve it?

If you forgot your password, click the “Forgot your password?” button on the Account log-in page. If you have previously registered your email address with the ticketing system, a link to reset your password will automatically be sent to that address. Be sure to check your spam/junk mail for the temporary password email. You may always call the Ticket Office at 970 547 3100 during business hours or send us an email for assistance.

I forgot which email address/username I used to create this account. How do I retrieve it?

You can call the Ticket Office at 970 547 3100 during business hours or send us an email with the subject line of Forgot Username. Be sure to include your name and phone number in your email. One of our Ticket Office representatives will contact you regarding the retrieval of your email address/username.

What should I do if I am still having trouble logging into my account?

You can call the Ticket Office at 970 547 3100 during business hours or send us an email

Why can’t I see the seating map on my computer screen?

First, make sure you have clicked on the box above the seating map that says, “Select Your Own Seats.” Then, should you experience difficulty with our website or ticketing system, it may be necessary for you to clear your browser cache, update your browser software or try using a different browser. This website has been optimized for use with Internet Explorer 9 and higher, Firefox, Safari and Google Chrome. Alternatively, you can purchase directly from the Ticket Office at 970 547 3100.

The online cart will not accept my credit card. What do I do?

Double-check that you’ve entered all of your credit-card information correctly, especially the expiration date: the correct format is, for example, 0218 and not 2/18 or 02/18.  You could also try another card or purchase tickets over the phone at 970 547 3100 or in-person at the Ticket Office. 

I have purchased tickets online but have not received an email confirmation. Does this mean my purchase has not gone through?

Possibly, first check that your email address is correctly registered with us by logging out of and back into your account. If your Username is not working, there may be a typo. In this case, please call the Ticket Office so we can check your order. If you are able to login, go to your Account Home and you will be able to see your Recent Transactions. If you would like to request an email confirmation, please call the Ticket Office at 970 547 3100.

What can/can’t I bring to the venue?

  • No outside food, alcohol or coolers. Empty refillable water bottles are allowed. Water refill stations are located in the back of the venue by concessions.

  • Bags and/or packs that are small enough to fit under the patron’s designated seat are allowed

  • Only service animals are allowed

  • No weapons or items construed as weapons (i.e. knives, pepper spray, stun guns, fire arms, etc.)

Is smoking allowed in the venue?

Per Town of Breckenridge ordinance, smoking of any substance is prohibited in Town of Breckenridge owned parks, open-space areas and public buildings. The use of any smoking or vaping devices, including electronic cigarettes, is prohibited.

Are cameras or recording devices allowed?

The use of audio or video recording devices, professional cameras or cameras with removable lenses is not permitted during any performance.

What is Breck Create’s accessibility policy?

Breck Create is dedicated to world-class hospitality, and we take care that our events, services and facilities are accessible to all guests. We provide many services to audience members and class participants with accessibility needs. If you have any questions, would like further information or need assistance or accommodation, please contact the Director of Operations at info@breckcreate.org or 970-453-3187. 

How can I obtain accessible seating?

Our ticketing representatives are available to assist you in seat availability and selection. Please inform your representative of any special needs or requests at the time of purchase.

If you purchased an accessibility ticket and will need special accommodations on the day of the event, please call the ticket office at 970.547.3100 to provide that information.  

Is the Riverwalk Center wheelchair accessible?

The Riverwalk Center is a wheelchair-accessible facility. The box office, main concessions area and all public restrooms are wheelchair accessible. For information, please email info@breckcreate.org.

Are Riverwalk Center events accessible to the hearing impaired?

The Riverwalk Center is equipped with a hearing loop. Accompanying hardware is made available to any patron upon request. Refundable deposit required.

Is the Riverwalk Center accessible to the sight impaired?

Upon request, suitable locations can be made available to sight-impaired patrons. 

Where should I park?

Once in Breckenridge, most activities are within walking distance, bikes are widely utilized, and free buses are available. Many lodging properties are within close proximity to Main Street or the mountain. Breck Free Ride bus transportation serves most of town and requires no fare. For many who venture about Summit County, the Summit Stage transit system serves nearly all of Summit County at no charge to its riders.

Parking is prohibited in all Town of Breckenridge operated parking lots between 2:00 a.m. and 6:00 a.m. during the months of November through April, each year. Parking restrictions are strictly enforced. Other restrictions may apply. Always check signs before parking. The town does offer overnight parking at the Ice Arena and Satellite Lots for a nominal fee.

Where should I stay?

Thank you to our local lodging partners, Beaver Run Resort, Breckeridge Grand Vacations, Summit Mountain Rentals and Wood Winds Breckenridge Lodging for generously supporting Breck Create’s programs.

For more information on booking your stay in Breckenridge, be sure to visit the websites of our lodging partners. These partners offer a range of options to suit every traveler, from cozy cabins and homes to luxurious resorts. On their websites, you can browse their properties, check availability, and book your stay directly. You’ll also find information on amenities, rates and any special promotions or packages that may be available. Whether you’re planning a family vacation, a romantic getaway or a group trip, our lodging partners have you covered.

What is your current COVID-19 policy?

Breck Create, a multidisciplinary nonprofit organization responsible for the successful management of a series of programs, properties and partnerships that collectively animate and populate a cultural corridor in the heart of downtown Breckenridge, relaxed all COVID-19 restrictions on March 1, 2022. Due to the latest public health updates from the state of Colorado and Summit County, Breck-Create managed venues will no longer require masking nor proof of vaccination with exception to the requests of specific touring artists, resident companies and third-party event producers.

The affected Breck Create venues are the Riverwalk Center, Breckenridge Theater, Eclipse Theater and all of the structures and studio spaces within the Breckenridge Arts District Campus.

Breck Create will continue to monitor local public health data including infection rates, transmission data and variant developments plus any recommendations from the CDC as well as state and local governments. The organization may revise the policy in the future based on such data and recommendations from public health officials. Breck Create will update partners and ticket holders if any changes are made to this policy. 

If a touring artist, resident company or third-party event producer requires vaccination and/or negative COVID test and/or masking on a show-by-show basis, we will post the information to all Breck-Create managed online event listings as well as contact ticket purchasers. Please check online event listings for more information regarding a specific event. 

What is Breck Create’s Privacy Policy?

Breck Create (“we”, “our”, “us”) respects your privacy and is committed to following the data protection laws that apply to us.  This Privacy Policy describes the information we collect, how we use and share it, and your rights with respect to the information we collect about you.  This Privacy Policy applies to any information we collect or maintain about you, including (1) personal information that you provide to us on www.breckcreate.org (“Website”) and other websites, applications, communications, and online services that link to this Privacy Policy (collectively with the Website, the “Website and Online Services”), (2) information collected through your use of or interaction with the Website and Online Services, and (3) information collected offline (e.g., if we collect information at one of our events, classes and/or workshops, email correspondence).   

 

This Privacy Policy applies only to the Website and Online Services that link to this Privacy Policy – not to any third-party sites that may be accessible from the Website and Online Services. 

What information does Breck Create collect?

We collect information that can be used to identify or contact a particular person (we refer to this type of information as “personal information”).  Personal information includes information that does not directly identify you by name or include your contact information, but which may be used to identify that a specific computer or device has accessed our Website and Online Services and which if combined with certain other information could be used to identify you.  The types of personal information we collect, and process include: 

  • Full name 

  • Contact information (work or home postal address; work, mobile or home telephone number; work or home fax number; work or personal email address) 

  • Purchase information (payment processing, delivery details) 

 

Breck Create collects personal data in its possession when the user: 

  • Purchases tickets or class registrations on the Website 

  • Subscribes to the newsletter 

  • Answers a poll or completes a web form 

  • Completes a printed form 

  • Sends an email or communicates by phone 

What does Breck Create use personal data for?

The personal data requested to the user will be used for the following purposes: 

  • To provide our Service and fulfill your requests.  We use your information to provide and maintain our Service, to process and fulfill your requests, to communicate with you about your use of our Service or changes to our Service, to respond to your inquiries, and for other customer service and business administration purposes.  For example, when you enroll in a newsletter, we may use your personal information to deliver that newsletter to you. 

  • Identification and authentication purposes.  We may use your information for identification and authentication purposes.  For example, when you enter your account login ID and password to enter one of our registration or login portals, we use your login credentials to authenticate your identity. 

  • Personalization.  We use your information to tailor the content and information that we may send or display to you, to offer location customization, personalized help and instructions, and to otherwise personalize your experience while using the Service.  For example, if you allow us to collect geolocation data, we use this information to deliver content that is around your specific location and identify business location/listings around your location. 

  • Marketing and promotional purposes.  We may use your information to send you news and newsletters, event updates, and to communicate with you about new features, offers, events, or products, or to contact you about information we think may be of interest to you. This also applies to third party producers in which you purchased tickets through Breck Create to a third-party event.   

  • Research and reporting.  We may use your information to administer surveys and questionnaires (online and offline) for research and reporting purposes to help us better serve individuals by learning more about their needs and the quality of the products, services, and educational information we provide.  The survey responses may be utilized to determine the effectiveness of our Service, various types of communications, advertising campaigns and/or promotional activities. 

  • To comply with legal obligations.  We may use your information to comply with our legal obligations or to exercise or defend our rights or the rights of a third party, including complying with law enforcement or government authority requests and participating in compliance audits. 

  • To protect us and others.  We may use your information where we believe it necessary to investigate, prevent, or take action regarding suspected or actual illegal activities, fraud, situations involving potential threats to the safety of any person or to otherwise enforce this Policy, our Terms and Conditions, and the integrity of the Service. 

By providing personal data to Breck Create, the user declares to accept tits processing fully and without reservation by Breck Create.  The user gives free, express and informed consent to Breck Creates’ use of the data collected for the purposes indicated in Section 2, and its incorporation into Breck Creates database. 

Your use of the Site constitutes your acknowledgment and approval of Breck Creates Privacy Policy and Breck Creates Terms and Conditions, if any.  Likewise, the user accepts Breck Creates Privacy Policy and Breck Creates Terms and Conditions by completing the request for services.